Wondering why EPG not working on XCIPTV? Let’s delve into the best-written solution to your problem. EPG is essential to any IPTV user since it appears in a structured way with the TV schedule of live channels, making it easy to browse through channels. Frustrations, where EPG fails, are not to be underestimated and can interfere with enjoying IPTV. On an IPTV player app like XCIPTV specifically for Android users, the problem varies from the wrong time shift to even failure to load the guide.
In this article, we will discuss how to troubleshoot EPG-related problems on XCIPTV, like if EPG not working on XCIPTV and EPG time shift errors. We will identify possible causes of the EPG problem, present some troubleshooting steps, and provide a solution to get your EPG working again. Hopefully, you have reached our place because you are experiencing the “XCIPTV EPG not working” or “EPG time shift” error on Android.
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What is EPG?
But before diving deeper, let’s get down to basics: we shall explain what EPG is and how it works with IPTV services. EPG stands for Electronic Program Guide, which, at its core, might be referred to as the digital version of a TV guide. That is, users can see what’s available on TV now and what’s coming next. Ordinarily, the majority of IPTV players shall have the EPG embedded. That gives users an interactive way to browse through the offering channels and programs and even set reminders for upcoming content.
In the case of XCIPTV and other IPTV applications, the EPG feeds from the IPTV, and the feed will contain the information that should be in the real-time EPG. Here you can check which programs will be on and at what time. EPGs mostly malfunction at the wrong time, which is another reason to frustrate users.
What is EPG Time Shift?
EPG Time Shift refers to the discrepancy between the actual time on a device and the actual time presented by the EPG. The most common scenario occurs when some aspects of the program schedule are a few minutes or hours off when considered in the data of the EPG, or so that one is confused as to the timing of certain programs., for example, you watch your favorite TV show which airs at 8 PM. You tune in to the channel, and the show already starts or does not appear on the screen. This can be brought about by several reasons such as server problems, and wrong configurations, and it may also be caused because of the mismatching of time zones.
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Common EPG Issues on XCIPTV
Several might be the reasons EPG not working on XCIPTV, especially on Android. Some of the problems include:
EPG Time Shift Errors: In most cases, the time indicated in the EPG is not that of the actual world; otherwise, it indicates wrong program schedules.
EPG Not Loading: The program guide fails to load. This means no white screen or channel schedule will appear.
EPG Not Updating: The program guide does not update and hence may not have the updated information, or it freezes up on a specific program.
XCIPTV EPG Not Working: The whole EPG will be down, and no programs will be displayed, making the user unable to browse through the live TV.
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How to Fix EPG not working on XCIPTV?
Now, if your EPG doesn’t work at all or is experiencing the EPG Time Shift error, just go through the following troubleshooting steps to fix this:
1. Check Your Time Zone Settings on Device
Duh. Sounds quite funny but more often than not, the time shift issue of EPG is because you never set up your Android’s time zone. Any IPTV service and its EPG require you to have the correct local time to get precise schedules.
Check and update your device time zone through the following steps:
Device Settings->Scroll down and tap on Date & Time->Make sure that Automatic date & time is enabled->The network provider then allows the time synchronization of your device with the rest of the network.
After all changes, reboot the XCIPTV app, and try to see whether the EPG will start syncing correctly.
2. Check if the server URL and EPG Source is correctly chosen
In most cases, the problem might be with your IPTV provider’s side with feed EPG, not on the device. When the server URL is wrongly inputted, missing the source of EPG, then, naturally, it will end up in some malfunction caused by the unloading of EPG.
To check the server settings in XCIPTV
Open the XCIPTV app.
Open Settings.
Subsequently, click EPG Settings.
Determine the EPG source and make sure you are inserting the IPTV provider-provided URL correctly.
If the IPTV provider is utilizing XMLTV or other format, try testing the URL
If you are unsure, get in touch with the IPTV service provider to confirm the URL for the EPG feed is genuine.
3. Clear Cache and Data in XCIPTV
If the EPG will not load, or it loads with the wrong data, you can try to clear the cache and the data for the app. Such an operation will reset corrupted information that may be interrupting the EPG.
How to empty Android’s cache and data?
Open Settings for your Android device.
Use Apps & Notifications or Application Manager.
Scroll down and find XCIPTV in the list of apps
Tap on Storage
Tap on Clear Cache and Clear Data.
Now, reboot the XCIPTV application and check if EPG functionalities work again.
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4. Update XCIPTV to the Latest Version
Older versions of the XCIPTV may cause bugs and some compatibility issues too, where EPG errors might take place. Ensure that your app is always in its fresh version so all the features such as EPG work fine, ensuring you use the latest version.
To update the XCIPTV application
Open the Google Play Store from your Android-based device.
Now search for XCIPTV.
If an update is available, you will be shown the choice to update the app. Now tap on the update for the latest version
Once updated, open the app back again and see if it has somehow corrected the time shift issue of EPG.
5. Reinstall XCIPTV
Sometimes this is what one might need to do nothing seems to work in your case. This can be because the installation of the XCIPTV app is in some way corrupted. The reinstallation of the application sometimes corrects problems once and for all.
Reinstallation of XCIPTV:
Tap XCIPTV from Settings > Apps & Notifications.
Click Uninstall. It will ask whether you are sure to uninstall. Please confirm.
Proceed to the Google Play Store and look for the application XCIPTV. Click Install to reinstall the application. After installation, verify if the EPG is now working.
6. Change EPG Source
You can try changing your EPG source if the problem still persists. Most IPTV services allow changing the EPG providers or server URLs.
How to change the EPG source
Open XCIPTV and select Settings
EPG Settings
Change EPG Source or EPG URL
Input another URL provided by your IPTV provider or search for any third-party EPG service that supports your IPTV feed.
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